We are committed to providing you with the best possible experience with your purchase of PWRCHEW. If you are not 100% satisfied with your purchase, you are eligible for a refund under the terms and conditions outlined below.
Eligibility
- Single Pack Refund: Our FEEL THE ENERGY GUARANTEE covers a full no questions asked refund for the value of a single pack of PWRCHEW for first time orders.
- Single Pack Covered in 6-pack: A single pack within a 6-pack is covered by the guarantee for first time orders. You can purchase a 6-pack to try a single pack and if you're not satisfied, you can return the remaining 5 packs in the original box unopened for a refund of the original price of the 6-Pack.
- Double 6-pack and Ultimate Triple 6-pack purchases are not covered by the guarantee.
- Purchase Verification: Proof of purchase must be provided for eligibility. This includes the original receipt or order number.
- First-Time Purchase: The guarantee applies only to first-time purchases by a household. Repeat refund requests from the same household will not be honored.
- Time Frame: Refund requests must be made within 14 days of the purchase date.
- Location: Only orders within Australia qualify for the guarantee.
- Website Purchases: Only purchases made through the official PWRCHEW website qualify for the guarantee.
Refund Process
- Contact Us: To initiate a refund, contact us at info@pwrchew.com.au with your proof of purchase and reason for dissatisfaction.
- Approval: Once your request is reviewed and approved, we will notify you of the refund status. Approval is at our sole discretion.
- Refund Method: Refunds will be issued back to the original method of payment after approval.
Conditions and Limitations
- Shipping Costs: Shipping costs are non-refundable and are not covered by the FEEL THE ENERGY GUARANTEE.
- Household Limit: Only one refund per household is permitted under this guarantee. Multiple claims from the same household or address will be rejected.
- Non-Transferable: The guarantee is non-transferable and applies only to the original purchaser.
- Fraud Prevention: Any attempts to exploit or abuse the guarantee will result in disqualification from the refund.
Exclusions
- Retail Purchases: Purchases made through third-party retailers are not covered by this guarantee. Please contact the retailer directly for their return policy.
Modifications and Termination
PWRCHEW reserves the right to modify or terminate our FEEL THE ENERGY GUARANTEE at any time without prior notice. Any changes will be effective immediately upon posting to our website.
Contact Information
For any questions or concerns regarding our FEEL THE ENERGY GUARANTEE, please contact us at:
- Email: info@pwrchew.com.au
By purchasing PWRCHEW products, you agree to these terms and conditions. Thank you for choosing PWRCHEW and we appreciate your business!